OFFLOAD - YPS Psychology Ltd

Offload

Avoid Burnout, Lean on us

'My yoga clients often tell me their problems and I don't know what to do with it all!'

People working in the health and fitness industry often build strong relationships with their regular clients. During their sessions, personal and upsetting information about clients’ lives are often shared. Yet, non-talking therapy wellbeing practitioners do not usually have access to a supervisor to ‘offload’ their clients’ worries to.  Nor do they have the training, or expertise to support others’ emotional states. 

 

It can be flattering for Wellbeing Practitioners when their clients reach out to them for help. But … beware, as their worries can become your burden and lead to burnout. Suddenly, you’re not teaching yoga for an hour each class, you’re staying behind catching up with someone who told you about their relationship problems, or financial woes, then taking their emotions home with you. 

‘Staying in your lane,’ or working within your expertise is something that is drummed into professionals. So, who do you turn to when your clients see you as their key support person?

So what happens in an Offload session?

During your 20 minute Offload session, the first 5 minutes is for you to have a rant about the things your clients have told you. The next 5 minutes are for you to share how this has affected you emotionally or physically.

In the last 10 minutes, we will identify how to shed the burden you hold from your clients so that you can free up your mind to enjoy your rest time and be fresh when it’s time to work with your clients again. Depending on your preference, this might include us doing a mindfulness activity together, or relaxation exercise.   

This is where YPS Psychology comes in. For £30 per session, you can ‘offload’ your feelings about your professional practice. Lean on us; allow us to relieve your burden so that you can enjoy your primary area of work and responsibilities.

Book as one-off sessions. Enjoy 10% off after 3 sessions.

An initial remote consultation is free (15 minutes) and there is no obligation to purchase an Offload.

For Offload sessions, payment is to be made 48 hours before your appointment. A full refund will be given if cancellation is made three or more days beforehand. Regrettably, no refund is given when cancellation is made within 48 hours of your session.

Refer a friend and receive 10% off your next Offload.

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Paul – Lead Account Manager

Working alongside Dr Yates, Paul ensures that services are well organised, accessible and delivered with care.

Paul oversees client relationships and supports the smooth running and development of YPS, helping individuals, families and organisations feel confident and supported from first contact onwards.

Paul’s focus includes:

  • Building strong, steady client relationships
  • Ensuring services are clear and easy to navigate
  • Supporting the growth and stability of YPS creating welcoming experiences that feel calm and reassuring
  • Web development, and videography
  • He ensures that YPS remains grounded, responsive and is focused on helping people move forward with confidence.

Paul leads on client relationship management, service coordination and organisational development. Paul works closely with schools, families and partner organisations to ensure clarity of communication, timely delivery and high service standards.

He supports referral pathways, contractual arrangements and long-term partnership development, helping ensure services remain consistent, reliable and professionally delivered.

Outside of work, Paul’s main passion is Walking Football. He plays for East Devon, Devonshire County, and South West County. His biggest achievement is having trials with the Over 50s England Walking Football group in 2025. He also enjoys restoring and driving classic cars. 

Joseph - Assistant Psychologist

BSc Hons in Tourism Management, Tourism, and Business Management, MSc Psychology Conversion, MSc Occupational Psychology

Working under the clinical supervision of Dr Yvonne Yates, Joseph supports the assessment and development of psychological services across the organisation.

Joseph’s work focuses on:

  • Supporting psychological assessment processes
  • Assisting in the preparation of structured reports
  • Contributing to the development of wellbeing and learning resources, and delivering training
  • Supporting data organisation and research-informed practice
  • Assisting with service delivery coordination

He has a strong interest in evidence-based psychology and values clarity, structure and ethical practice.

Outside of work, Joseph enjoys spending time with his springer spaniel, Willow, and going for long walks with her and the family. When he can, he hits the ski slopes on his snowboard, and he also likes ice-skating. 

Dr Yates - CEO, Lead Psychologist

HCPC-Registered Educational Psychologist | Founder, YPS Psychology Ltd

Dr Yates has speciailist expertise in ADHD, depression, anxiety, learning differences (SpLD), and emotional wellbeing with children, young people, and adults.

She holds a Doctorate in Psychology (University of Manchester) and has extensive experience delivering:

• Educational psychology assessments, including ADHD and SpLD
• Mental health assessment and therapy
• Social skills and emotional regulation support

Dr Yates has worked in public organisations, including, schools, the NHS, and local authorities, and in private practice, for universities, colleges, and therapy healthcare bodies, such as, AXA PPP and Bupa. 

She is the author of Human Givens Therapy with Adolescents (Jessica Kingsley Publishers) and has published peer-reviewed research on adolescent wellbeing.

Her approach combines evidence-based psychology with practical, real-life strategies that help individuals feel calmer, more confident, and better equipped to succeed at school, university, and work.

Outside of work, Dr Yates is an avid crocheter and is also quite partial to silent discos. She looks forward to spending evenings by the fire, and watching movies with the family whilst creating her latest crochet piece.