Privacy Policy - YPS Psychology Ltd

Privacy Policy

Introduction

YPS Psychology Ltd respects the privacy of our users. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our mobile “Website” (the “Website”). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY PLEASE DO NOT ACCESS THE APPLICATION.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. We encourage you to periodically review this policy to be informed of how we are protecting your person information. It will be deemed you have accepted the changes in any revised Privacy Policy by your continued use of the YPS Psychology Ltd mobile Website after the date such revised Privacy Policy is posted.

This Privacy Policy does not apply to third-party online and mobile stores from which you install the Application or make payments to which may also collect and use data about you. We are not responsible for any of the data collected by any such third party.

How We Collect Personal Information, What Is Collected & Why We Store It

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • On sign up to use YPS Psychology Ltd Services.
  • Upon purchase of the YPS Psychology Ltd Membership.

We will collect and process the following information:

  • Name
  • Email address
  • Billing name
  • Billing address
  • Phone number

Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) is collected and stored by a third party payment processor, IPAHub and Stripe when you purchase, order, return, exchange or request information about our services from the Application. You are encouraged to review their own privacy policies and contact them directly for responses to your questions regarding them.

We use the information that you have given us in order to process your sign up to services or purchase of the YPS Psychology Ltd mobile website.

Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information are:

Your consent. You are able to remove your consent at any time. You can do this by contacting YPS Psychology Ltd

  • We have a contractual obligation.
  • We have a legal obligation.
  • We have a vital interest.
  • We need it to perform a public task.
  • We have a legitimate interest.

How We Store Your Personal Information

Your information is stored securely on YPS Psychology Ltd Servers. We keep billing information for a period of 12 months after cancelation of subscription. We will then dispose of your digital information by using Bit Defender to permanently delete your data. We are committed to taking reasonable and appropriate steps to protect the personal information that we hold from misuse, loss, or unauthorised access. We do this by using a range of technical measures. If you suspect any misuse or loss or unauthorised access to your personal information please contact us immediately using the details below.

Our Contact Details

  • Name: YPS Psychology Ltd
  • Address: 98 Middlewich Road, Northwich, Cheshire CW9 7DA
  • Phone Number: 0773191600
  • E-mail: office@ypspsychology.com
  • Website Address: www.ypspsychology.com

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at:

You can also complain to the ICO if you are unhappy with how we have used your data.

  • The ICO’s address:
  • Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
  • Helpline number: 0303 123 1113
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